What is APP Fraud?
Find out below if you are a victim of an Authorised Push Payment scam
APP Explained
Authorised Push Payment (APP) fraud involves tricking victims into authorising payments to fraudsters by posing as legitimate payees or offering fake goods, investments, or relationships.
Common scams include transferring money to fraudulent accounts or paying for items that do not exist.
To address this, the Payment Systems Regulator has made reimbursement mandatory for victims, and the voluntary Contingent Reimbursement Model (CRM) Code offers additional protection for customers of participating firms, with new safeguards applying to payments made from 7 October 2024.
Impersonation Scams
In this scam, fraudsters pretend to be someone you trust—such as your bank, a government agency, or a known company—convincing you to transfer money to their account.
They may claim your account is at risk or that you owe a payment.
How We Can Help: We work directly with your bank to present evidence of the fraud and ensure they follow the proper guidelines for reimbursing you.
Invoice Scams
Here, fraudsters intercept legitimate invoices, typically from a contractor or service provider you are expecting to pay, and alter the payment details.
You end up sending money to the fraudster’s account instead of the rightful recipient.
How We Can Help: We work to assist you in proving the payment was made under false pretences, helping you get your money back from the bank or through escalated complaints.
Purchase Scams
In a purchase scam, fraudsters pose as sellers of goods or services, often utilising online platforms.
After you make a payment, the goods never arrive or the seller disappears.
How We Can Help: We advocate on your behalf, demonstrating that you were misled into making the payment, and help push your bank for reimbursement.
Investment Scams
Fraudsters offer fake investment opportunities, often promising high returns or quick profits.
Victims are persuaded to transfer money, believing they are investing in a legitimate opportunity.
How We Can Help: We analyse the situation and help present your case to the bank, showing that you were misled into transferring funds under false pretences.
Romance Scams
In this type of scam, fraudsters build fake romantic relationships with their victims, eventually convincing them to send money for various fabricated reasons, such as a financial emergency.
How We Can Help: We provide compassionate support and manage the claim process, helping you recover funds lost to someone who preyed on your trust.
Job Scams
Fraudsters offer fake job opportunities, often requiring upfront payments for training, equipment, or fees.
Once paid, the job never materialises, and communication stops.
How We Can Help: We prove the fraudulent nature of the job offer and advocating for your reimbursement.
Gold Scams
Here fraudsters convince victims to invest in fake or overvalued gold schemes, often promising high returns or guaranteed profits.
Victims unknowingly transfer funds to accounts controlled by the fraudsters, believing they are purchasing legitimate gold investments.
How We Can Help: We offer expert guidance and handle the claim process, working to recover the funds you lost to deceptive gold investment scams.
Crypto Scams
In crypto scams, fraudsters lure victims into fraudulent cryptocurrency schemes, often by promoting fake platforms or promising unrealistic returns.
Victims are tricked into transferring money or crypto assets, believing they are making a genuine investment in digital currencies.
How We Can Help: We provide empathetic support and manage your claim, helping you recover funds lost to misleading or non-existent cryptocurrency schemes.
Regain Confidence And Peace Of Mind
We Can Help
At Money Back Refund, we specialise in helping victims of APP recover their lost funds.
Our expert team handles all the complexities of the claims process, working tirelessly to reclaim your money and relieve you of the stress, anxiety and mental anguish often associated with these scams.
We operate on a No Win, No Fee basis, so you only pay if when succeed.
With a results-driven approach and dedicated advocacy, we ensure banks follow the proper guidelines to maximise your chances of getting reimbursed.
Trust us to fight for your financial recovery of lost funds with professionalism and care.
Unauthorised Fraud
Unauthorised fraud occurs when a payment is taken from your account without your permission, such as if your bank card is stolen and used for purchases.
Separate rules exist for reimbursement in cases of unauthorised fraud, including credit and debit card fraud.
If you notice any unrecognised transactions, contact your bank immediately.
Remember, fraud can happen to anyone, so there’s no need to feel embarrassed, your bank is there to support and assist you.
Have you lost money to an APP scam?
If you’ve been affected by an APP scam, don’t wait. Reach out to us today to discuss your situation and take the first step toward recovering your funds.